Customer engagement

In today’s fast paced world, users abandon when brands don’t listen to what their users need. As a result, businesses are brainstorming to find newer, more novel ways to drive customer engagement.

Install a feedback button on your website/app to effectively engage your visitors and their referrals.

With Loopround, simply embed the feedback button on your website or app right away, without any extensive coding and programming knowledge.

How Will It Help?

  • Feedback posted by your users is pushed to the loop’s inbox instantaneously, and you can respond in real time.
  • Schedule tasks to deal with the suggestions/ideas received via the feedback form after brainstorming and collaborating with your team.
  • Actively engage with your target audience and show, via your actions, that you really care what they have to say and share. This creates a positive buzz about your brand and business in the social space and brings more customers your way.

Do I Really Need the Feedback Button?

Yes, you do if you want to stay ahead of your competitors and keep expanding your market share. You can’t turn a blind eye to your users’ pain points or suggestions/feedback.

If you do, you will come across as a business that doesn’t care about its customers. This drives your customers away to your competitors, who will be happy to do business with them.

A small action, like putting a feedback button on your site, helps you stay connected to your customers and address issues plaguing them quickly, which strengthens your brand’s presence.

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